Contact Information & Hours

TriCity Family Services

Main Office: 1120 Randall Court, Geneva, IL 60134

Satellite Office: 2570 Foxfield Road, Suite 101 | St. Charles IL 60174

Phone: 630.232.1070
Fax: 630.232.1471
Email: info@tricityfamilyservices.org

Main Office Hours

Monday-Thursday: 9am to 9pm
Friday: 9am to 5pm

Please note that requests for services must be made by calling our office during normal business hours. Due to confidentiality requirements, we cannot take requests for services through email. Thank you for your understanding, we look forward to assisting you.

For help during non-business hours, please use the following services:

988 Suicide and Crisis Line (can be texted or called)

Crisis Text Line:  741741

Trevor Project:  866-488-7386 or text 678678 (for LGBTQ youth)

Opioids and other Substances: 833-234-6343 or helpline.org

Illinois Warm Line:  866-359-7953 (phone support for individuals or family members with mental health and substance use challenges; staffed by professionals who have lived experience,  available Monday – Saturday 8:00am-8:00pm)

If you are experiencing a life-threatening emergency always call 911.