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As a nonprofit, community-based agency, TriCity Family Services is committed to providing the community with information about its activities and plans. Click on a link below to learn more about TriCity Family Services.
Form 990
Annual Reports
Strategic Plan
View Strategic Plan Summary 2020-2025
Client Satisfaction Survey Summary Report
In the interest of keeping you informed of the Agency’s continuing quality improvement efforts, we are pleased to provide you with the following results from Interim Client Satisfaction Surveys returned May 2018:
From the Initial Client Satisfaction Survey:
- 98% of clients “Agreed” or “Strongly Agreed” with the statement “My therapist understands and respects me.”
- 96% of clients “Agreed” or “Strongly Agreed” with the statement “I feel hopeful that I can achieve my goals in therapy.”
- 98% of clients “Agreed” or “Strongly Agreed” with the statement “The therapy I am receiving is helping me deal more effectively with my needs and concerns.”
- 98% of clients “Agreed” or “Strongly Agreed” with the statement “As a result of my therapy experience, I am functioning better at work or school.”
- 96% of clients “Agreed” or “Strongly Agreed” with the statement “As a result of my therapy experience to date, I am functioning better in my daily life.”
- 100% of clients “Agreed” or “Strongly Agreed” with the statement “My experience with TriCity Family Services is positive.”
- 100% of clients “Agreed” or “Strongly Agreed” with the statement “I would recommend TriCity Family Services to a family member or friend in need.”
What our clients had to say…
“I always feel safe and comfortable here, everyone I’ve met is so nice and coming here is something I always look forward to.”
“Jennifer is wonderful. She has helped me during one of the darkest times. I had a recent slip am still getting my life back together, and Jennifer is helping tremendously.”
“Danna has made a positive impact on my family life. We get along better at home which has helped me keep our interactions positive and progressively moving forward. We look forward to our sessions and we feel like Danna is not only our therapist, but also a family friend.”
“Thanks to the dedication and comprehension from my therapist, Rehna, I am a better person who wants to achieve all my goals. I love and highly recommend TriCities! A place that saves lives.”
“The therapy I have received has allowed me a renewed look on how I react to life’s events. I only regret that I didn’t come in for therapy years ago.”